Shaire Center Policies
Family Members are now permitted to do patient's laundry. Please ensure items continued to be labelled. Shaire Center will continue to launder all patient's clothing unless notified by a family member.
Updated Visitation Policy for Shaire Center Skilled Nursing/Rehabilitation Unit
In-facility visitation will be by appointment only. Please call normal business hours (Monday through Friday) 828-728-6500 and ask for Brittany. You must make an appointment to be guaranteed a 1 on 1 visit. Outside visits are still preferred over in-facility visits (weather permitting). Weekday Appointments are available at 9:00 a.m., 10:00 a.m., 11:00 a.m., 1:30 p.m., 2:30 p.m., 3:30 p.m.
Our weekend visitation hours are 1:30, 2:30 and 3:30 p.m.. (same process for scheduling weekday visits).
If a visitor has a temperature above 99.0, we will retake temperature approximately 5-10 minutes later and if temperature is still above 99.0 visitation will need to be rescheduled.
No food/drink is to be consumed by patient or visitor during visits.
Masks must remain on at all times.
All visitors will be screened upon arriving to our campus.
It is strongly recommended to arrive 10 minutes prior to your visit for screening to ensure you have a full visit.
Children are allowed, however, will be counted as a visitor. Children under 2 will not be required to wear a mask.
Limit of 4 visitors per visitation.
Window visits will continue on a 1st come 1st serve basis (please avoid meal times of 8 a.m., noon and 5:30 p.m.) Please bring a cell phone for better communication.
We will continue to update policies, procedures and educate staff per CDC guidelines. We have dedicated isolation for residents who show symptoms of COVID-19 or those that test positive for COVID-19. At this time, we have adequate Personal Protective Equipment (PPE). We will continue to conduct rounds to assure PPE is used properly and we will continue to follow the Executive Order guidelines. We will also continue to provide health checks to all staff members prior to work. Patients will be screened and monitored for signs and symptoms of illness each shift. Please continue to monitor our website for up to date information.
If you have any questions, please do not hesitate to call (828) 728-6500.
While we have taken steps to prepare our staff and community, we
need your help to minimize not only our community but every ones
community’s exposure to this virus. Please continue to observe
appropriate infection control practices such as:
●Washing your hands;
●Covering your cough and sneezes;
●Maintaining an appropriate social distance
of at least six (6)feet;
●Not shaking hands or otherwise having
physical contact with others;
●If you are ill or feeling under the weather,
please self-quarantine immediately.
Protecting the well being of our residents and staff, remain our highest
priority. We appreciate your help and understanding
unprecedented time and situation.
Covid-19 Cases to Report- 07/29/2021
Current Covid-19 Positive Cases in our Assisted Living Facility
(includes Memory Care Unit): 0
Current Staff members with positive COVID-19 case-0
Current Patients with Positive COVID-19 case-0
Current Covid-19 Positive Cases in our Skilled Nursing (Rehabilitation) Facility: 0
Current Staff members with positive COVID-19 case-0
Current Patients with Positive COVID-19 case-0
Guidance for Visitation and Quarantine in Long Term Care Facilities
Visitation guidelines allow residents to leave the facility. Please see information provided below for specifics.
The guidelines listed recognize that expanding visitation has substantial benefits to residents, and that vaccination of residents and staff can mitigate some of the associated risks of COVID-19. Summary points on federal visitation guidance and quarantine guidance are listed below.
- Outdoor visitation continues to be preferred even when the resident and visitor are fully vaccinated against COVID-19 as this space allows increased space and airflow.
- Facilities should allow responsible indoor visitation (see below for visitation details) and for all residents, regardless of vaccination status of the resident or visitor, unless certain scenarios exist, including:
-Unvaccinated residents if the COVID-19 county positivity rate is > 10% AND <70% of residents in the facility are fully vaccinated;
-Residents with confirmed COVID-19 infection, whether vaccinated or unvaccinated until they have met the criteria to discontinue transmission-based precautions;
- Residents in quarantine, whether vaccinated or unvaccinated, until they have met criteria for release from quarantine.
-DHHS continues to recommend facilities, residents, and families adhere to the core principles of COVID-19 infection prevention, including maintaining physical distancing and conducting visits outdoors whenever possible. However, residents who are fully vaccinated may choose to have close, physical contact with visitors if both parties wear well-fitted masks and perform hand-hygiene before and after contact.
-If a new case of COVID-19 is identified among residents or staff, visitation should be suspended and the facility should immediately conduct outbreak testing. If the first round of facility-wide outbreak testing reveals no additional COVID-19 cases in other areas/units of the facility, then visitation can resume in the unaffected areas/units.
-However, if outbreak testing detects one or more COVID-19 cases in other units of the facility, the facility must stop visitation for both vaccinated and unvaccinated residents until it can meet criteria to end outbreak testing.
-Compassionate care visits, and visits required under federal disability rights law, should be allowed, regardless of a resident’s vaccination status, the county’s COVID-19 positivity rate, or an outbreak.
-While end-of-life situations have been used as examples of compassionate care situations, the term “compassionate care situations” does not exclusively refer to endof-life situations. Examples of other types of compassionate care situations are outlined in CMS guidance.
-Residents leaving the facility for less than 24 hours: quarantine is not recommended for vaccinated or unvaccinated residents (unless there is prolonged close contact with someone with SARS-CoV-2 infection). Residents are encouraged to adhere to the 3 W's.
- For unvaccinated residents that leave the facility for ≥ 24 hours: quarantine is recommended when they return.
- For vaccinated residents that leave the facility for ≥ 24 hours: quarantine is not recommended unless they have had prolonged close contact with someone with SARS-CoV-2 infection while they were outside the facility. An exception to this would be if residents have “traveled”. CDC travel guidance states that individuals who have traveled should quarantine for 14 days after travel (regardless of vaccination status) if they will be having contact with individuals at increased risk for severe illness.
- Fully vaccinated residents being admitted to a long term care facility no longer require quarantine as long as they have not been in prolonged close contact with someone with SARS-CoV-2 infection in the prior 14 days.
- Fully vaccinated residents in long term care facilities should continue to quarantine following prolonged close contact with someone with SARS-CoV-2 infection in the prior 14 days.
- Unvaccinated residents being admitted to a long term care facility is required to quarantine for 14 days if they have not been vaccinated.
Each visitor will check in upon arrival, fill out a symptom questionnaire and have their temperature taken. Anyone with a fever or other symptoms, will be asked to visit at a later time. Please do not visit if you are experiencing symptoms or may have been exposed to Covid-19.
Sanitize your hands prior to a visit and during the visit as appropriate. Hand sanitizer is available at the front desk and throughout the facility.
Once you are screened, you must walk straight to your visitation area and remain there until you are ready to leave. Visitors are not permitted in other care areas.
We strongly encourage you to remain 6 feet apart during visits. This includes both our residents and staff. If your loved one (resident) has been fully vaccinate (2 weeks or longer after the 2nd vaccination), physical contact, including hugs are allowed between family members and residents.
If anyone in our facility tests positive for Covid-19, visitation will be suspended for at least 14 days. This may be limited to a hall or facility wide, depending on the amount of exposure/risk. Visitation may be subject to change, based on community infection rates.
Again, once you enter a visitation area, you must remain there until you are ready to leave. Please notify staff when you have completed your visit.
Children will be allowed to visit with a supervising adult, if they can wear a mask and abide by the infection control protocols. Under two are not required to wear a mask
Residents will need to wear a mask during visits.
Any individual that develops within 2 days of visiting a resident a diagnosis of COVID-19 or signs and symptoms such as fever, cough, shortness of breath, sore throat, muscles aches, chills, or new onset loss of smell or taste, must immediately notify the facility of the date they were visiting and the resident they were in contact with.
Shaire has the discretion to alter visitation practices based on disease transmission in the facility or community, visitor non-compliance, or other factors.
Patients who are under a 14-day quarantine period (new admit or re-admit) will not be permitted to have in facility visits until their quarantined period is
over, however, will be offered a window visit.
Patients do not have to quarantine if they meet the following criteria:
***Have received both COVID-19 injections and a two week period has passed.
***Patients who have fully recovered from COVID-19 and are still within a 90 day period.
We know our residents are looking forward to visiting with you. Please contact Shaire with any questions or to schedule a visit (828) 728-6500. All skilled nursing visitors will need to contact Brittney Petrone to schedule an appointment while all assisted living visitors will need to contact Mae Dula for scheduling. Thank you for your patience, support and prayers during this time.
*Assisted Living Facility/Memory Care Unit Facility Families: Please refer to your mailed letter that was mailed recently for up to date information. Please call if you have any questions.*
Thank you for your patience, support and prayers during this time. Please contact Shaire with any questions (828) 728-6500.
To maintain the beauty of our campus, we do request family members to pick up bird feeders/houses that have been removed by our grounds Maintenance Department. Feeders have contributed to pests as well birds flying into patient windows.
Check Out our Job Opportunities Page for a Rewarding Medical Career
Who We Are
Committed to Caring
Describe your image
Describe your image
Describe your image
Describe your image
We welcome you to Shaire Center. The goal of our website is to provide valuable resources in selecting all levels of care for Seniors, and to become an additional communication avenue for our clients, their families, and our surrounding communities.
Our continuum of care facilities are sure to meet your needs. Between our Independent Living Apartments, Memory Care Unit, Assisted Living, Rehabilitation Facility, or Skilled Nursing Facility, Shaire Center offers whatever level of care is needed.
Beautifully landscaped areas with sidewalks, gazebos and benches surround the outside areas giving our residents an opportunity to enjoy the breath taking beauty of the mountains and sounds of nature.
Situated on 27 acres, the Shaire Center experience begins as you travel down the impressive driveway lined with white flowering pear trees. You are made aware of the lush landscaped grounds from the aroma of the flower gardens, the singing of the birds, or the splashing water in our many fountains. One can feel the Southern ‘Charm’ as they enter the front door.
SHAIRE CENTER WILL GRACIOUSLY WELCOME YOU HOME.
Life at Shaire Center
We are an award winning Healthcare facility in Lenoir. More than just a residence or rehabilitation facility, Shaire Center is a place with a home like atmosphere. High Star rating, generous amenities and a host of well-planned activities help Shaire Center clients feel satisfied they’ve chosen the best facility for their needs.
Our Home-Like Atmosphere
At Shaire Center we understand the challenges of caring for people with physical and memory impairments. We specialize in long and short -term convalescent and rehabilitative care provided by a highly qualified staff.
Through years of dedication we defined and refined our services to meet the special needs of our clients. We understand the different levels of care and have provided for the needs of our clients for years. Our commitment is to help clients live at Shaire Center, their HOME, for as long as necessary. We creatively meet each new challenge and adapt services by individualizing each client's plan of care to meet the needs of each client we serve.
Shaire Center Mission Statement
Shaire Center is a strong organization because we believe in and strive to glorify our GOD by:
Appreciating our employees and giving them opportunities to grow
Honoring our elderly and giving them the best care possible
Acknowledging that all people are created not only equal, but each uniquely special
Believing that selfless determination, hard work, and the devoted commitment of a caring servant’s heart can bring about good for others
Believing in our efforts to reach out by giving help to those in need
Striving for the highest standards of integrity in every area of our client’s lives
At Shaire Center a commitment means giving your word. We believe in honoring our commitment to our clients, their families, our employees, our community, and our GOD
Structured Activities led by Certified staff to promote socialization
Arts & Crafts
“I can do all things through Christ who strengthens me "
Shaire Center coordinates with local Hospice Agencies to provide full Hospice Services as well as Palliative Services.
Discharge Planning/Care Planning
Shaire Center has Registered Nurses who coordinate the care planning process. An Interdisciplinary team meets periodically to discuss Goals, Interventions as well as Discharge planning.
Our facility has an open door policy and welcomes concerns/compliments. Issues can be presented in person or in writing. All issues will be addressed and a resolution will be provided.
John Corder, M.D. is our Medical Director. Tyler Allen, P.A. is also a provider for our facility.
Our kitchen boasts a high sanitation grade which speaks volumes of our trained staff and their dedication to cleanliness. Our Registered Dietitian and Dietary Managers plan and prepare three appetizing meals per day, with nutritional snacks being offered to help meet therapeutic dietary needs.
Our Speech Therapists are also part of our interdisciplinary team making recommendations and closely monitoring resident’s progress for proper diet consistencies.
Shaire Center provides large flat screen Televisions for each patient. Cable TV and wifi also provided at no additional cost. Adaptations provided for visual/hearing deficits.
Our Rehabilitation Services
Self Care Skills
Occupational Therapy teaches functional and self care skills through activities of daily living including feeding, dressing, bathing, and grooming through the use of techniques, which improve motor coordination, perception, and cognitive skills. Our fully equipped kitchen allows our therapists to integrate treatments and sessions to re establish daily independent living skills for the transition back to home.
Physical Therapy addresses overall function and/or pain management such as the ability to walk again after illness through the use of therapeutic exercise mobility, balance, and gait training exercises.
Speech Therapy is speech/language oral sensory motor training. It addresses communication and swallowing disorders, and difficulties by strengthening muscles, and teaching compensatory techniques to increase communication and proper nutrition.
Our Rehabilitation Department is dedicated to helping residents achieve their maximum capabilities. We strive to enhance resident quality of life by developing and implementing a personalized plan of care that addresses the total needs of each individual. Our therapists address physical pain and limitations through manual therapy and the use of modalities such as ultra sound, electrical stimulation and thermal agents. Individualized home programs are established which always include specific exercises and stretches to allow patients to continue to progress at home. Within Shaire Center, you'll find compassionate, qualified staff who will greet you with a “Can Do” attitude. Our rehab motto is “Believe and Together we can Achieve!” We not only care about your physical well being but your whole being.
Certified Nurse Aides
Nursing, Activities, Licensed Therapy Staff, Environmental Services, Mobile X-Ray, Podiatry, Dietary, physicians, Social Services, Wound Care Chaplain Services, Cosmetology, Hospice
A Message of Faith
Random Acts of Kindness
Our Activities Department facilitates activities that promote "paying it forward" to our community including purchasing school supplies, making and delivering baked goodies for our First Responders
Seven Ways to Love Your Mother John 19:26-27
Jesus on the cross, bearing the weight of the sins of the whole world on His shoulders yet He sees to it to make sure His mother is taken care of after He is gone. He is showing all of us today how important it is to take care and love mothers. If your mother is still alive regardless of your mother's age or your age you can lover her in these 7 ways
1-Love her Verbally: Men have the philosophy "I don't have to say I love You, you already know." That may be true but a woman, especially a mother needs to hear the words I Love you
2- Love her Physically: When is the last time you gave your mom a big hug or a kiss on the cheek? She's the first person who ever touched you. She changed your diapers, potty trained you, wiped food off your face. She deserves your hugs and kisses.
3-Love her patiently: Mothers have an incredible job with no pay. No position in the business world compares to physical emotional and spiritual commitment she has in motherhood.
4-Love her Attentively: Mothers listen with their hearts. She has a sympathetic eye and always will be on your side. And sometimes its your turn to listen and be her "Rock". It's pay back time.
5-Love her Generously: There's nothing too good for her. We could never repay her, but we ought to die trying before she does. Remember she didn't spend on herself unless your needs were met first.
6-Love her Gratefully:
She needs a sincere 'Thank You" and not just today but from a genuinely thankful heart when she least expects it.
7-Love her Honorably: Exodus 20:12 honor thy Father and Mother that thy days may be long upon the land which the Lord thy God giveth thee.
There is a bonding as long as your mom lives. If the husband is the head of the home then the mother is the heart. Give yourself a great present and and tell your mother you love her!
The 2 C’S of Christmas
What is the 2 C’s of Christmas? Santa Claus and Jesus Christ!
With Santa he appears everywhere in the stores, malls and even in our churches. People will stop whatever they are doing just so they can take their children to sit on Santa’s lap to say” Hi and smile”. Children giggle and tell him their wishes, eyes filled with excitement. It’s a magical moment, being a Santa. I think it carries a great responsibility and I think in some ways it is a privilege to be a Santa. He brings a lot of joy to each child who thinks he is a hero with a white beard wearing a red suit. I was thinking the other day how important Santa is to kids this time of the year and how important kids are to Santa.
As I was praying the Holy Spirit spoke into my heart. “Each one of Gods children is important to him not only this time of year but each and every day. You are to be the light of the world. Your smile, your greeting, your listening ear, your caring heart and your presence is always very much needed by all the people around you. Everywhere you go you represent Jesus Christ, my son.” That’s what it means for you and I to be ambassadors for Christ to everyone we meet.
Unlike the man who wears the Santa suit for one month and takes it off each day we are wearing a Jesus suit 24 hours a day. If only we could live that way as if we are walking around in a Jesus Christ suit would you be compelled to take the time to give people the blessings from God that they need. A Savior has been born He is Christ the Lord. His love is for each and every one of us. The Bible says every knee shall bow (even Santa) Jesus came to change the world; Jesus came to change each of us. God’s greatest gift is his son; our savior, please precious gift.
This is the season of Harvest and Blessings, so it’s easy to allow the overflow of the beautiful goodness all around to just bubble up inside and come out in a thankful prayer. A lot of us claim to pray especially when we are up against the wall, but many of us don’t really understand the power of prayer to deliver us from temptation. Prayer makes a real difference in our lives. It enables us to shut out all the distractions of the World and lift the petitions of our heart to God. And that’s where we can leave them, in His Hands. Then after we pray, all we must do is believe. Sometimes that’s easier said than done. When my faith gets low, I remind myself one hundred times a day that God is able to keep what I entrust to Him. At all times we must believe, then keep on believing some more. God will come through. How can we be sure? Because our belief is based upon His might, not our own ability to stand strong. Prayer blesses God, but it also serves to encourage us. How? Prayer builds hope where there was despair. Any time we are in trouble, we can ask for God’s help. He will give us peace where there was confusion, but we must be honest with ourselves and with the Lord. The thing about thankful prayers is that we don’t have to wait until we’re hard pressed to call out to God. We can lift a prayer of thanksgiving to him right now for all the wonderful things He has done. Prayer is best when it comes from our hearts. God has it covered. He can be trusted and He is worthy of our praise. The Lord is touched by our prayers and He cares. Let’s offer our love to God this November. Let’s declare His faithfulness in the morning and at night, this Thanksgiving season and all year long. God is more wonderful than our hearts can imagine. Let’s praise Him for who He is and who we are in His presence.
This is the day the Lord has made. We will rejoice and be glad in it. This is one my favorite Bible verses. If we stop and let these words sink in, God made this day, ordained this day, designed this day. God isn’t on vacation; He still occupies the universe’s only throne. Each day emerge from God’s drawing room. Whatever the day brings, if it starts out badly we need to change our view and imitate the resolve of Psalmist: “I will rejoice and be glad in it” Lots of times we say we will rejoice when this day is over, but I don’t know about rejoicing in it this day. But God invites us to be happy while we are in the day. Paul rejoiced in prison, David wrote psalms in the wilderness, Jonah prayed in the belly of a whale, and Jesus prayed in the garden. Could we rejoice smack-dab in the midst of our day, imagine the difference if we could? Suppose neck deep in a terrible, horrible, no good, bad day we resolve to give it a chance. We would trust more, stress less, and amplify gratitude. Before long, the day is done and surprisingly turns out decent. So decent, in fact, that we resolve to give the next day the same fighting chance. Giving the day a chance works, each day holds: 84,000 heart beats, 1,440 minutes, a complete rotation of the earth, a circle in the sun dial, both a sunrise and sunset, a brand spanking new unsoiled, untouchable, uncharted and un-used day, a gift of 24 unlived hours. It’s our choice: Rejoice or Not. We no longer have yesterday. It slipped away as we slept. It is gone. We can’t change, alter or improve it. In a hour glass sand won’t flow upward; the second hand of the clock refuses to click backward. We do not yet have tomorrow; we can’t spend tomorrow’s money, celebrate tomorrow’s victories, or solve tomorrow’s problems. We have only today. This is the day the Lord has made. We must be present to experiment it, to enjoy it. Let’s not pile today up with yesterdays regrets or the troubles. We sabotage our day wiring it for disaster, struggling along yesterdays troubles, down loading tomorrow with challenges, and remorse of the past, with anxiety over the future. We aren’t giving the day we’re in a chance ~ Here’s my proposal: First thing in the morning consult Jesus. The Ancient of Days has something to say about our days. He doesn’t use the term day very often in the Scriptures but the few times He doesn’t use the term day very often in the Scriptures but the few times He does use it, it provides a formula for up grading each of our days to blue ribbon status. This is the day the Lord has made we will rejoice and be glad in it. It’s entirely our choice!
Each day has 1,440 minutes. Do we value our relationship with God enough to spend a few of those minutes with Him? He deserves at least that much of our time and more. The question is He receiving it from us? Hopefully so, but if we find that we are simply “too busy” for a daily chat with our Father in Heaven, it’s time to take a long hard look at our priorities and our plans for the day ahead. Here’s a tip, organize your life around this simple principle, “God first”. If we place our creator where He belongs, at the very center of our day and our life, the rest of our priorities will fall into place. Each new day is a gift from God and if we are wise we will spend a quiet moment each morning thanking the Giver, our Father God.
Daily life is woven together each morning with the threads of habit and no habit is more important to our spiritual health than the discipline of daily prayer and devotion to God. When we begin each day with our heads lowered and our hearts lifted we are reminded of God’s love, His protection and His commandments. We can align our priorities for the coming day with God’s help, if we have acquired the unfortunate habit of trying to “squeeze” God into the corners of our life. It’s time to reshuffle the items on our do list by placing God first. God wants our undivided attention not the leftover of our day. If we haven’t already done so we need to form the habit of spending quality time with our Father. He deserves it and we all need it.
Ezekiel 22:30 I looked for a man among them who would build the wall and stand before me in the gap on behalf of the land, so I would not have to destroy it, but I found none.
This is a sad verse because Jerusalem was in a sad and horrible state, as America is too. The Lord was saying through his prophet, Ezekiel, that he was searching for someone to intercede for Jerusalem and do what was necessary for Jerusalem’s salvation. The word salvation means the act of saving or protection from harm, risk, loss or destruction. But, when God looked He found no one who would intercede for the nation. This was a bad situation for God and for the nation of Jerusalem. Our country America, who was blessed by God; not because of our people or because of our resources, it is because of our God. But, I am afraid America has for the most part turned its face and its heart from God. We are now reaping what we have sewn. Our only hope is God.
2 Chronicles 7:14 If my people who are called by my name will humble themselves and pray, and seek my face, and turn from their wicked ways, then they will hear from Heaven, and I will forgive their sins and will heal their land.
These are the conditions that God has said in his word and it’s his promise that if we will do this then he will heal our land. America is only a great country because our God is great. We as a nation, I’m afraid, have told God we no longer need Him to guide us or protect us. But regardless God is a faithful Father who still loves us, and in his love and mercy, He is calling us to be gap people. To stand in the gap to pray for America. To hold America up in prayer. This is the greatest country and please lets pray Gods healing mercy and grace on this great country we call our home. Kay
A Love Letter for God Our Father on this Father’s Day
Dear Father God, Jehovah and Daddy,
On this special day on earth we call Father’s Day I would like to remember you my Heavenly Father, who has taught me, guided and instilled wisdom in me, my entire life.
You have promised me countless times in your word and in my prayer time how much you love. You even went so far to show me how much you love by sending your only son.
Can I ask for anything else? I know I shouldn’t but I always do. As any good Father does, you do what you feel is right and always for my good.
You have always been there for me every day of my life, no matter what I was going through good times or bad times you where there.
This written letter is to thank you for being my Father. I have been blessed by being one of your children. Even though you have countless children I thank you for your undivided attention. And I thank you for always treating me as if I where your only child whenever I talk to you.
Happy Father’s Day God!!! Kay
Our Construction is Done!
Frequently Asked Questions
Choosing the right Skilled Nursing Facility for yourself or a loved one can be an overwhelming experience that you shouldn’t have to undertake on your own. Take a look at our list of most frequently asked questions, and please get in touch if you have any other questions or concerns that aren’t addressed.
Do you accept insurance?
Our Skilled unit utilizes skilled insurance benefits such as Medicare, Medicare Alternative Plans, Supplemental Insurance, Medicaid as well as Private Pay. Our Assisted Living Facility accepts Medicaid and Private Pay
How do I apply to be a client?
To enter one of our facilities a form called an FL-2 completed by A Medical Provider or Medical Facility must be completed and submitted. Typically this form is completed by the medical social worker at the hospital if entering our Skilled Unit
Do you provide transportation services?
Yes, we provide transportation to medical/dental providers. These appointments must be initiated by our transportation services coordinator.
Do you offer hospice care?
Yes, Shaire Center collaborates with local Hospice and Palliative organizations to provide services to our clients and their families.
Do you offer laundry Services?
Yes. All of our facilities offer laundry Services at no additional charge. We do request all clothing be labeled.
If you have any questions, concerns or comments, please don’t hesitate to contact us with the link below.
Questions to ask when Choosing a Facility
Is the facility as clean as you set your personal standards?
Is the facility free of unpleasant odors?
Does the facility have a written description of clients rights and responsibilities? If so, ask for a copy.
Does the facility have an advanced directives policy?
Are clients and families involved in developing their own plan?
Does the facility provide services for terminally ill clients and their families?
Does the facility have an Alzheimer's disease program?
Does the facility have a rehabilitation program?
Does the staff show interest in, affection, and respect for individual clients?
Is staff courteous?
Does the staff interact respectfully and in a friendly manner with other staff?
Is the administrator available to answer questions, hear complaints, or discuss problems?
Does the facility have a current license from the state?
If needed by the individual, is the facility certified to provide Medicare and Medicaid coverage?
Does the home have a formal quality assurance ?
Is the facility convenient for frequent visits of family and friends?
Is the facility near a cooperating hospital where the patient's personal physician practices?
Are all the services the client requires covered in the basic daily charge? If not, is a list of specific services not covered in the basic rate available?
Are advanced payments returned if the client leaves the home?
Is a physician available in an emergency?
Are personal physicians allowed?
Is regular medical attention assured?
Are medical records and plans of care kept?
Are clients and families involved in plans for treatment?
Is confidentiality of medical records assured?
Are other medical services (dentists, podiatrist, optometrist) available?
Will the clients' personal physician be notified in an emergency?
Does the facility periodically report to the client's personal physician?
Does the home have an arrangement with a nearby hospital?
Is emergency transportation readily available?
Does the facility make accommodations for holding beds when clients are hospitalized?
Are routine and emergency drugs available?
Does a pharmacist review client drug regimen?
Is a pharmacist available for staff and clients?
Is there a Physical Therapy program available under the direction of a qualified therapist?
Are services of an Occupational Therapist and Speech Pathologist available?
Are client preferences observed?
Are group and individual activities available?
Are clients encouraged to participate?
Are clients involved with the surrounding community?
Do volunteers work with clients?
Are outside trips planned?
Is a social worker available to assist clients and families?
Is the facility well lighted inside?
Is the facility free of hazards underfoot?
Are chairs sturdy and not easily tipped?
Are warning signs posted on freshly mopped floors?
Are handrails in hallways and grab bars in bathrooms?
Does the facility meet federal and/or state fire codes?
Are exits clearly marked and unobstructed?
Are written emergency evacuation plans posted with floor plans throughout the facility?
Are exit doors unlocked on the inside?
Are doors to stairways kept closed?
Do bedrooms open onto the hall?
Does each client's room have a window?
Are private rooms available?
Is there a privacy curtain for each bed?
Is there a nurse call bell by each bed?
Is there at least once comfortable chair per client?
Is there a clothes closet or separate set of drawers for each client?
Is there room for a wheelchair to maneuver in each room?
Is there easy access to each bed?
Are clients encouraged to decorate rooms with personal items such as pictures, crafts, etc?
Is the lobby atmosphere welcoming?
Is the furniture attractive and comfortable in the lobby?
Is there a bulletin board with the activities schedule?
Are certificates and licenses on display?
Are halls large enough for two wheelchairs to pass easily?
Do halls have hand grip railings?
Are halls well lighted?
Is the dining area attractive and inviting?
Are tables convenient for those in wheelchairs?
Are those in the dining room needing help receiving it?
Are rooms available for client activities?
Is equipment (such as games, easels, yarn) available?
Are rooms available for private visits with family and friends? Are toilets convenient to bedrooms?
Are toilets easy for a wheelchair client to use?
Is there a sink in each bathroom?
Are nurse call bells near each toilet?
Are hand grips on or near toilet?
Are the grounds easily accessed for the handicapped?
Is outdoor furniture available for clients and visitors?
Are arrangements made for clients for worship as they please?
Does the dietary manager plan menus for clients on special diets?
Are personal likes and dislikes taken into consideration?
Does the menu vary from meal to meal?
Are snacks available?
Is food delivered to clients unable or unwilling to eat in the dining room?
Does staff assist clients who need help with eating?
Is assistance in bathing and grooming available?
Are barbers and beauticians available?
Are basic personal laundry services available?
If you are selecting a nursing home for a loved one:
Are you:Involving this person in the choice?
Prepared to ease the client's transition to the facility by being with them on admission day and staying several hours to get them settled?
Ready to visit the client frequently and encourage friends to make visits?